Schools are required to have a complaints policy and procedure in place but understanding and applying it effectively is crucial to a successful outcome for all parties. Governors need to have a clear understanding of how the process works so that they are able to ensure that when a complaint arises it is dealt with appropriately and inline with the procedure.
Delegates will know:
The price for this training session is £65 per delegate. Don’t forget – our Governor SLA packages offer unlimited access to Edsential’s annual governor training programme for all governors in your school. Prices start from just £405 – find out more and purchase here.
For schools already bought into the annual Governor Training SLA for 2021/22 please continue to book this session below as normal – you will not be charged as part of your SLA.